Thursday, July 24, 2014

SharePoint 2013 Search: "The server is unavailable and could not be accessed. The server is probably disconnected from the network."

I recently experienced an issue of of a single content source not crawling in the SharePoint 2013 Search Service Application. The crawl log gave the following error:

"The server is unavailable and could not be accessed. The server is probably disconnected from the network."

I had already added the infamous DisableLoopBackCheck fix when I initially deployed the farm, so I knew that wasn't going to be the solution.

The following steps fixed the issue for me:

1) Open the registry on the Central Administration server.
2) Navigate to HKLM\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0.
3) Right-click MSV1_0 and add a new Multi-String Value. Give it a name of BackConnectionHostNames.
4) Double-click to modify the newly created BackConnectionHostNames item. Add the FQDN of each web application you want to crawl, one per line. Select OK.
5) Perform an IIS reset.

Should be able to successfully crawl the content source now.

3 comments:

  1. Life is all about timing... the unreachable becomes reachable, the unavailable become available, the unattainable... attainable. Have the patience, wait it out It's all about timing. See the link below for more info.


    #unavailable
    www.ufgop.org

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  2. There are things in our life that is not eternal thus we stand still and never show weaknesses. This only means that we are strong enough to face everything either it is big or small. Visit my site for more good vibes and inspirational thoughts. Good day!

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  3. Thanks Billy! Oldie but a goodie!

    Marrell

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